The popularity of used Cisco equipment has led to the growth of the secondary market networking products. Although there are many companies offering used network equipment from Cisco and other vendors, not all providers are able to deliver the level of service necessary to ensure client satisfaction. Get the facts about sell cisco equipment
There are several things you need to look for in a company that offers refurbished hardware. First, take a look at the kinds of warranty being offered. Refurbished products often no longer fall under the standard manufacturer’s warranty that brand new equipment have, so it usually falls to the provider to handle service and replacement issues. Ask the provider about their warranty coverage, as well as options for hardware replacement or service unit availability in the event of equipment failure.
Another very important factor is that of the service provider’s attitude. Asking for quotations on used Cisco equipment and inquiring about their services can grant you meaningful insights into how they do business. A professional hardware provider will make recommendations based on your specific requirements and budget, and not push for unnecessary equipment and systems just to make a sale.
Last, but not least, is after-sales support. While it is possible to find low-cost equipment from many providers, customer and technical support is an often overlooked factor. While affordable, high quality equipment is important, knowing that you’ll be able to receive assistance even after the sale is complete can make a huge difference in the products’ long-term usability.
At the end of the day, it is not simply the hardware that will draw the clients in, but the excellent customer care as well. Taking these factors into consideration can help you choose a provider with whom you can build a lasting professional relationship.